Delivery - Returns
Delivery - Returns
Communedeparis1871.fr delivers worldwide.
Your order’s shipping fees are calculated at the time of payment, regarding of the delivery zone and of the chosen shipping method.
Standard shipment to France is free for all orders above 150€ and above 200€ for the rest of Europe.
If you leave in Paris, a courier service is available, under the same conditions of our Standard shipment.
You may also freely pick up your order at our Parisian boutique (19 rue Commines, 75003 Paris) under 24h or 48h.
FRANCE
Standard service / Colissimo 2/3 daysOrders under 150€: 7,00€
Express service / Chronopost Following day before 1pm (if your order is placed before 12pm): 15€
EUROPE
Orders under 200€: 15,00€Express service / DHL 1/2 days: 30€
UNITED STATES OF AMERICA
Standard service / Colissimo 4/8 days: 30€Express service / DHL 2/3 days: 60€
WORLD
It may occur that during a very busy period (new collection, sales) times of delivery are controlled by the customs authorities. Importation taxes might be charged to you on delivery. You are responsible of these importation taxes. Please kindly note that we do not have any control upon these taxes and we cannot anticipate the costs.In case of return of one or more product(s), we do not cover the reimbursement of these importation taxes. You will be responsible to require the reimbursement of these taxes to the customs authorities.
RETURNS
If you are not satisfied by one or more of our product(s), you have 10 days after receipt of your parcel to aware the Return Service by mail ( sav@communedeparis.fr ) mentioning your order number reference (indicated on your invoice and on the confirmation email) to return your products.You may proceed to an exchange or ask for a refund, assuming that the returned products are in their original packaging and unworn. Please also send your invoice.
Products returned incomplete, damaged, spoiled, worn or wash will not be refund or exchanged and will be return to you. No return sent by Cash On Delivery will be accepted.
The return address is the following:
Laumaly Sarl / Commune de Paris
Return Services
37 rue d'Hauteville
75010 Paris
France
In case of a refund, Communedeparis.1871 will refund your order’s full amount within 15 days following the date of receipt of the returned products, except the return shipping costs that are at your charge.
In case of a non-compliant or defective product, the buyer will be refunded on the basis of our shipping costs pricing. Please contact the Customer Service for more detailed information.
The return shipping costs are at your charge.
In case of an exchange, Communedeparis1871.fr assumes the return shipping costs. For any questions about deliveries and returns, do not hesitate to contact our Customer Service by phone
+33 (0)9 82 34 93 64 (Monday to Friday 10am-6pm) or send an email to sav@communedeparis.fr
Any question ?
Any questions ?
Call our after sales service
+33 (0)9.82.34.93.64 (monday/friday 10am-6pm)
Or send an email to